Refund policy

Fresh Meat, Final Sale

Because Papi Ranch products are fresh and perishable, all sales are final and we can't accept returns once an order has shipped.

If Something Is Wrong

If your order arrives damaged, spoiled, incorrect, or with any other quality issue, please email support@papiranch.com with your order number within 24 hours of delivery. Include photos where relevant. We'll gladly review the situation and, where appropriate, provide a replacement or store credit.
Note: we can't be held responsible for product that has been frozen.

Shipping Delays

We're not responsible for delays caused by carriers once your order has shipped, but we'll always work with you to resolve issues where possible.

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