Membership Help & Support
Everything you need to make the most of your Papi Ranch Membership. From managing your account to unlocking your benefits, we've got you covered.
Managing Your Membership
How do I log in to my account?
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No password. No hassle. Just a one-time verification code sent straight to your inbox.
- Visit papiranch.com/account or click the profile icon in the top-right corner of our website.
- Enter the email address associated with your membership.
- Check your inbox for a six-digit verification code from Papi Ranch.
- Enter the code and you're in.
You'll typically stay signed in on the same browser for about 24 hours. If you log out, clear your cookies, or switch devices, you may need a new code.
Where can I find my membership status and renewal date?
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Log in to your account, select Subscriptions, and open your Papi Ranch Membership.
You'll find your membership details, including your next renewal date and the amount you'll be charged.
How do I update my shipping address?
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Log in to your account and select Profile. From there, you can update your shipping address for future orders and communications.
How do I update my payment information?
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It depends on what you're paying for:
- Membership renewals: Go to Subscriptions, select your Papi Ranch Membership, and click Edit next to your saved payment card.
- Future steak orders: Go to Profile, then Payment method.
Where can I see my past orders?
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Log in to your account and select Orders to view your order history. Every cut, all in one place.
How do I cancel my membership?
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We hate to see you go, but we make it easy.
- Log in at papiranch.com/account.
- Select Subscriptions.
- Open your Papi Ranch Membership.
- Scroll down and select Cancel subscription.
- Choose a cancellation reason (optional), then click Next.
- If you're shown an offer to stay, select No thanks – cancel subscription.
- Confirm your cancellation.
You'll keep your membership benefits until the end of your current paid membership year. After that, your membership won't renew, and you won't be charged again unless you decide to rejoin the Ranch.
What happens to my benefits if I cancel?
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You're still part of the Ranch until your current paid membership year ends.
That means you can continue enjoying member-exclusive cuts and priority reservation requests at Papi Steak Miami and Las Vegas, subject to availability. Your membership simply won't renew after that date.
Can I gift a Papi Ranch Membership?
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Absolutely. Great steak is meant to be shared.
Visit papiranch.com/pages/membership and select Gift a Membership.
Choose when you'd like your recipient to receive their gift email. They'll get a link to claim their membership and choose their preferred start date. And here's the best part: gift memberships don't automatically renew.
HOW DO I REDEEM A PAPI RANCH MEMBERSHIP GIFT?
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Someone's treated you to a year of the good life. Here's how to claim your Papi Ranch membership and start enjoying the perks.
- OPEN YOUR GIFT: Find your Papi Ranch gift email and click Redeem your gift here.
- ENTER YOUR DETAILS: Add your shipping address and click Continue.
- CLAIM YOUR MEMBERSHIP: Review your gift details and click Select this product.
- PICK YOUR START DATE: Choose the date you'd like your membership to officially begin. Your 12 months of exclusive access and benefits will start on this date. Click Redeem gift to continue.
- ACTIVATE YOUR GIFT CREDIT: In your Papi Ranch account, scroll to the Credits section and toggle Apply credits to my next order ON. This applies your $500 gift credit toward your membership, so you're all set for your selected start date.
- YOU'RE OFFICIALLY IN: You'll receive an order confirmation for your records. Your year of Papi Ranch membership begins on your selected date.
WELCOME TO THE RANCH. The good stuff awaits.
FAMILY